Praxis provides advice, information and casework to migrants on a wide range of issues. Our experienced advice team speaks a range of community languages and interpreters are also available.
Important changes to our service – 1 September 2016
Praxis’ advice services have a new timetable. Please see below for the new services, or download our new Advice Services Timetable here.
Tower Hamlets drop-in advice & form-filling session (TH residents only)
Weekly on Thursdays, 10am – 12.30pm
We can help Tower Hamlets residents with advice relating to:
• Welfare benefits
• Housing & homelessness
• Asylum support
• Debt adviser available fortnightly 11 – 12.30pm (from Thursday 8th September)
• Form-filling (please call or ask at reception to check which forms we can help with)
Pan-London immigration advice drop-in
Third Friday of every month, 10am – 12.30pm (16th December 2016; 20th January 2017; 17th February; 17th March)
This drop-in session is open to all, for matters relating to immigration. Please note that this session is very busy & we can usually only see the first 20 people who arrive. Please do come early as we see people on a first come, first served basis.
Telephone advice service: 020 7749 7608
Wednesdays: 2pm – 4.30pm
Our telephone advice service can provide advice on welfare benefits, housing & homelessness, asylum support, and immigration matters.
We have limited capacity to take external referrals. Please email us at email@example.com to check whether we can help.
Rubia, originally from Bangladesh, had been in the UK for some years and had become a British citizen. She did not speak English and was quite isolated from the community as she stayed mainly in the family home looking after her children. Rubia told us her husband was physically and emotionally abusive.A Bengali speaking adviser talked to Rubia and stressed the importance of her safety, offering her options for immediate assistance. Rubia was reluctant to take these offers as she did not feel that she was in immediate physical danger but was unhappy with the situation and unsure what to do and what her rights might be if she took any action against her husband.
The adviser explained to Rubia that she had full rights to benefits as a British citizen and referred the client to a Bengali speaking worker at Victim Support for provision of further information about the different options which might be available to her.