NOTICE: The advice phoneline will be closed on 22nd May.


Praxis’services

Immigration advice

We provide free immigration advice to people in London.

In some cases, we might be able to offer representation. Our focus is on applications made on human rights grounds. Priority is given to those on a very low income or people experiencing destitution. Unfortunately, we cannot assist with asylum claims, entry clearance applications, naturalisation, or student/skilled worker visas.  

If you need advice, you can call our phone advice or attend one of our monthly drop-in sessions.

Telephone advice:

What: free immigration advice provided over the phone

For: people in London on a very low income or people experiencing destitution.

When: Wednesdays 2-5pm and Thursdays 10am-1pm.

Call: 020 7749 7605

Our phone line gets incredibly busy so do keep trying throughout the session.

Drop-in clinics:

What: free immigration advice provided face-to-face at Praxis

For: people on a very low income or people experiencing destitution who live in Tower Hamlets, Hackney or who have No Fixed Address. Unfortunately, if you fall outside of this, we will not be able to offer you an appointment with an advisor.

When: the second Wednesday of the month. The next sessions are: 10th April, 8th May, 12th June.

Time: doors open at 9am

Where: Praxis, Pott Street, London E2 0EF

There is a huge demand for our service, and we are only able to offer 12 immigration appointments, so we recommend arriving before 9am. Appointments are given out on a first come first served basis. We have very limited capacity for non-immigration advice issues, and the support we provide will mainly be signposting.

Group Work

Alongside our advice services, we run a range of user-led groups, activities, classes and events that bring people together and develop new, positive identities. If you are interested in joining one of our groups please get in touch with Robin at Robin.White@praxis.org.uk.


Praxis’ resources

Cost of living crisis resource

If you’re struggling with the cost of living and are affected by the No Recourse to Public Funds condition, please refer to our Cost of Living Support Resource to see what help you may be able to access.

Childcare support guide for people with No Recourse to Public Funds

Please refer to our guide for parents with No Recourse to Public Funds to learn about childcare support available.


Resources from other organisations

No Recourse to Public Funds

10 year route

If you are on the 10 year route to indefinite leave to remain, please see Right to Remain’s Toolkit. It explains the key steps of the process and how to apply for a fee waiver fee.

Seeking Asylum

If you are seeking asylum, please see here for recommended services including advice helplines and specialised services. Please see Right to Remain’s Toolkits below for information about the process and the support available.

Find a place to stay if you’re homeless or on the streets

The housing charity Shelter offers a range of advice and guidance on how to find somewhere to stay. Please see here.

Find a free food station

The Trussell Trust- Foodbank Network

The Pavement- Food/Soup Runs (under services and search by region)

Homeless Link Day Centres

Newham: Community Meals in Warm Havens

Mental health support

If you are experiencing difficulties with your mental health please read the following NHS advice.

  • If you or someone else is in danger, call 999 or go to A&E now

  • If you need help urgently for your mental health, but it's not an emergency, get help from NHS 111 online or call 111

Your mental health is as important as your physical health. You will not be wasting anyone's time.

You can also try contacting an urgent mental health helpline run by local NHS teams, find the right team for your area here.

Samaritans telephone listening service:
Call 116 123 to speak to a non-judgemental volunteer, free of charge. Service is available 24 hours a day, 365 days a year. Translators are not available.

Papyrus Hope Line
Call 0800 068 41 41 to speak to an adviser about low mood and thoughts of suicide or self harm. Translators are available.

Windrush Compensation Scheme

If you or a member of your family have been affected by the Windrush Scandal and you are seeking compensation for the harms experienced, Greater Manchester Immigration Aid Unit are supporting people through the application process.

Further support needed? See here.